General Terms of Engagement
These terms constitute a binding legal agreement between Absolute Taste Limited and the User/Client.
1. Delivery Protocol & Perishability
Due to the biological nature of our products, risk passes to the client upon delivery. Our logistics team provides a "Thermal Verification Signature" at the point of handover. Any discrepancy in temperature or quality must be reported immediately. Absolute Taste Limited maintains no liability for products consumed 4 hours after delivery unless stored in appropriate industrial refrigeration.
2. Cancellation & Force Majeure
Cancellations for corporate events must be provided 72 hours in advance to receive a 50% refund. Cancellations under 24 hours are non-refundable due to the sunk costs of high-grade ingredient procurement and labor. Force Majeure events (extreme weather, national emergencies) will result in a service credit but not necessarily a cash refund.
3. Liability Limitations
To the maximum extent permitted by English Law, our total liability for any singular event shall not exceed 100% of the contract value paid for that specific order. We are not liable for indirect economic losses or consequential damages arising from service delays.